Curriculum vitae

>Curriculum vitae
Curriculum vitae

(Last edited October 2018)


Technical Support Engineer - Technical University of Eindhoven

2016/10 - current
Technical support defined in software and hardware for student projects in developing their research prototypes. This can be new or existing projects and new workable prototypes which require adjustments to improve or change the ongoing investigation through iteration. I’ve been working on larger projects:

  • Closer to Nature installation at a care home where the installation has been relocated to be permanent;
  • Photo booth: in a care home, elderly can submit a postcard which is then made digital, managed via a CMS and distributed over social media;
  • OOCSI – improving learning materials including texts and examples

Freelance creative designer - DvdM-interactive

2014/06 - current
Concerned with programming small and complex websites ranging from applications to content management systems with user levels. Client-specific requirements to build from scratch or iterative. Some examples:

  • 2017 - CasinoSevens.nl: WordPress website, design by Sead Biscevic;
  • 2017 - ifip-tc14.org (IFIP Technical Committee 14: Entertainment Computing): WordPress website
  • 2016 - CashOpt.de: WordPress website, design by Sead Biscevic;
  • 2015 - Studio-pls.nl / CabinetsOfCuriosity.eu / .. : WordPress website;
  • 2015 - De Jongens van Boven: Ad-hoc front-end development in project Pinscribble;
  • 2014 - Strikers.nl: Minimal yet responsive website based on a PHP data-container instead use of a database.

User-System Interaction engineer - Next Level Serious Software BV, Eindhoven

2010/10 - 2014/07 user-system interaction specialist, until 2018/06 in a supervisory, troubleshooting capacity
Predominantly the sole developer on this project named SeriousBox which has many interactivity layers within the application with e.g. playlist media management, implementations of SMS and social media. Some non-exclusive tasks consist of managing our products with our outsourced team in Poland, carrying out user-testing, analyzing and improving the current products, that are web-based applications and a Java desktop application. Maintaining clear and consistent communication between our head office in NL and our partners throughout Europe. It is crucial to constantly find better ways to streamline our existing in-house protocols, web-based tools for our staff and improving the functionality of our products. Skills set:

  • Development in PHP, MySQL, (Responsive) HTML, CSS, JavaScript/jQuery and many more libraries of a wide-spread of web-apps and websites;
  • Interaction design research; call center, B2B and B2C interfaces;
  • Development of ideas and new products;
  • Technical manager; management level communication;
  • Team and project development;
  • Internal and external technical communications; written and visually.

Usability consultant - Bikkels BV, Alkmaar

2009 - 2010
Intermediate between technical staff and designers by creating the next step for our team after business intelligence. Organizing brainstorm sessions and online requirements gathering tools. Guiding our team and stakeholders through the design process; providing new channels to disclose interface requirements. Other activities entail:

  • User studies for the redevelopment of the companies intranet
  • Comparing CMS (Joomla, Drupal, ..) and PHP frameworks (Symfony, CakePHP, ..)

Research Trainee - Royal Philips Electronics, Philips Research, Eindhoven

2008
On project base: role as usability expert and researcher in the Simplicity Labs project. Conducted a comparable (quantitative) research between traditional laboratory and online experimenting. Finding the relating between thorough testing.

Freelance creative designer - DvdM-interactive

2003 - 2007
Concerned with the programming of small and complex websites; content management systems with user levels and applications, which are built client-specific from scratch s development with design teams. Some examples:

  • 2009 - SeriousLab.nl; including (CodeIgniter) webshop and a web app to create stills;
  • 2006 - Cretus.com and Errèl.com – Business client JVH gaming, Tilburg: Development of dynamic websites for both brands with CMS back-end;
  • 2006 - Illume Candles – Business client, Sun Valley, California;
  • 2005 - NJoy live.nl – Business client JVH gaming, Tilburg: Front-end and a CMS back-end;
  • 2004 - Incodelta.nl Zuid-Nederland – Tilburg: Design, development, and implementation of a large Internet and extranet application for project management for 100+ users. Front-end and back-end development;
  • 2003 - Software and hardware maintenance and improving the ApartGame Console for rental and exhibiting.

Student project design coach and project lead - Eindhoven University of Technology

2005 - 2006
Design Project coach, competency coach and core member of former Entertainment domain for student education. Project lead of an international academic team to build a large, walk-through interactive installation, very close to the narrative of Alice's Adventures in Wonderland for the research of Cultural Computing. E.g. development a multistage server for sensory data exchange.

Relevant education

User-System Interaction - Eindhoven University of Technology, faculty of industrial design

2006 - 2008
Post-master program as a technical designer (in Dutch: TW-AIO; tweejarige assistent in opleiding). Assignments of one, two or three weeks in international, multidisciplinary teams, conducted by international experts in Human-Computer Interaction focusing on theory, practice and research in diverse fields: User Experience, Interaction Technology, User Interface System Technology, Understanding User Needs and Evaluation Methodologies.

Interaction design - HKU University of the Arts Utrecht, faculty of art, media and technology

1999 - 2003
Master of Arts in Interactive Multi-Media: Thesis "Gaming with feeling" about tangible feedback in games.
Bachelor of Art and Technology. Graduation projects ApartGame console and ScratchWorx VJ-DJ installation.

Publications

  • Closer to nature: Multi-sensory engagement in interactive nature experience for seniors with dementia. Feng, Y., Yu, S., Van De Mortel, D., Barakova, E., Rauterberg, M. & Hu, J. 21 apr 2018 Proceedings of Chinese CHI 2018 - 6th International Symposium of Chinese CHI, ChineseCHI 2018. Association for Computing Machinery, Inc, Vol. Part F137135, p49-56.
  • Mortel van de, D. (2008). The Use of WebLabs as a Platform for Remote Customer Research. Eindverslagen Stan Ackermans Instituut. Published by the Eindhoven University of Technology. ISBN: 978-90-444-0812-6.
  • Hendrix K., Guo Y., Mortel van de D., Tijs T. (2008). Designing a Head-Up Game for Children. HCI2008 Culture, Creativity, Interaction. September 1-5, 2008.
  • Mortel van de D., Hu J. (2007). ApartGame: a Multi-User Tabletop Game Platform for Intensive Public Use. In 2007 International Conference on Intelligent User Interfaces (IUI'07), workshop Tangible Play.
  • Rauterberg M., Salem B., Mortel van de D. (2005). From passive to active forms. L. Feijs, S. Kyffin & B. Young (eds.) Design and semantics of form and movements. Koninklijke Philips Electronics N.V., pp. 110-117.

Programming knowledge

Strong affinity with open source web programming and environments: HTML(5), Javascript (and libraries), CSS, and various (mobile) frameworks (e.g. CodeIgniter, Twitter Bootstrap), PHP (frameworks), MySQL, Adobe Director Lingo.

Computer knowledge

Skilled to adapt quickly to new applications and technologies. More than average knowledge of image, video, vector (2D/3D) editing applications; Adobe Suite; Autodesk; Eclipse.

Honors

"Best Choice" award for www.rekenmodules.nl in Ilse Internetgids (Dutch, hardcopy) in December 2000.
Many (inter)national exhibitions with ApartGame.

Additional information

Languages: native Dutch and fluent in English.
Personality according to Keirsey Temperament Solver-II: Guardian Inspector (ISTJ).
A former member of ACM, special interest group CHI.
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